Billing & Payment Terms

The price of Product(s) is as quoted on the Website changes from time to time. Prices include GST but exclude delivery costs, which will be automatically added to the Product(s) price when you view the items in your shopping basket and have selected your chosen delivery method.

Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Despatch Confirmation.

The Website contains a large number of Product(s) and it is always possible that, despite our best efforts, some of the Product(s) listed on the Website may be incorrectly priced or not available. We will normally verify prices and availability as part of our despatch procedure so that, where the correct price is less than our stated price, we will charge you the lower amount. If an Product’s correct price is higher than the price stated on the Website, we will either contact you for instructions before despatching the Product or reject your order and notify you of the rejection. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the Contract, refund you any sums you have paid and require the return of any Product(s) delivered to you.

Payment for all orders must be made by credit, debit card, net banking or COD on the checkout page. We accept payment by most major credit and debit cards, including American Express, Visa, MasterCard, RuPay.

You should be aware that online payment transactions are subject to validation checks by your card issuer. We are not responsible if your card issuer declines to authorise payment for any reason.

We carry out a standard pre-authorisation check on your payment card at the time you place an order, and Product(s) will not be despatched until payment for the full costs of the order has been authorised. Your card issuer may charge you an online handling fee or processing fee.

Payments to orders can be made online or cash on delivery, we rely on third party payment gateways to capture the payment on behalf of us, we will usually accept Credit Cards, Debit Cars, Net Banking and some wallets, it subject to change time to time depending upon payment gateway providers availability. You should also aware that payment capturing is subject to validation, we will dispatch orders only after payment validation.

For cash on delivery orders, a courier partner will collect cash/card swiped at the time of delivery (Card swiping is subject to particular partners offers and availability), currently cash on delivery available for orders of cart value minimum of Rs.699 and Maximum of Rs.19,999. Cash on Delivery also restricted for certain pin codes. please check your eligibility at product details page.

 

Registered Address:

Petsnpets Private Limited,
Old No.30,New No.29, Mangali Nagar,
1st Street,Arumbakkam, Chennai,
Tamil Nadu – 600106, India.
GST Number - 33AALCP1920C1ZW
PAN - AALCP1920C
E-Mail - cs@petsnpets.com
Phone - 7550010075

Corporate Address:

Petsnpets Private Limited,
17A, South Mada Street,
Sarojini Nagar, Kolathur, Chennai,
Tamil Nadu – 600099, India.
GST Number - 33AALCP1920C1ZW
PAN - AALCP1920C
E-Mail - cs@petsnpets.com
Phone - 7550010075